How to connect your bank account to Loop

If your account connects but does not automatically verify, it means one of the following actions need to take place:

  • If the email address associated to your Loop account is different from the email address you use with your bank account, please check the email address that is associated with your bank account for an email from Loop with a one-click verification process.

  • In some cases, additional verification measures may be required. If this is the case, you will receive an email from Loop with details on uploading your bank statement to your Loop account. 

Before you can add cards, load funds or send payments, you need to connect your bank account to Loop. The account you need to connect is your business bank account that is external to Loop (i.e., with another financial institution).

To connect your bank account:

Click on settings.
Click on bank accounts.
Click add bank account.
Proceed through your bank login. Loop cannot view any of your banking passwords or security credentials.

Once complete, you will see the verified account in the settings page. If you would like to add more than one bank account, simply follow these steps again for each additional account.